Privacy Policy
Welcome to Promagneticus. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.promagneticus.com, place an order, or interact with our services. We are committed to protecting your privacy and ensuring transparency regarding your personal data.
Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to the practices described in this document. If you do not agree, please do not use or interact with our platform.
1. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page periodically to stay informed of our data practices. Continued use of our services after any updates indicates your acceptance of the revised policy.
2. How We Collect and Use Your Personal Information
We collect personal data from you in various ways to provide, improve, and personalize our services, including:
A. Information You Provide Directly
- Contact details: Name, email address, phone number.
- Order details: Billing and shipping address, payment confirmation, and transaction history.
- Account details: Username, password, security questions.
- Communication: Any information you submit through customer support or feedback forms.
- Preferences: Items viewed, added to cart, or wishlist.
B. Automatically Collected Information
- Usage Data: Your IP address, browser type, device information, page views, time spent, interaction data.
- Cookies & Tracking Technologies: We use cookies, pixels, web beacons, and similar tools to track user activity, enable site functionality, and analyze traffic. For more information, see here.
C. Information from Third Parties
- Service Providers: Data we receive from trusted third-party vendors, including Shopify (for hosting and e-commerce solutions) and payment processors.
- Advertising Partners: Data collected through third-party marketing and advertising networks to customize ads and measure campaign performance.
3. How We Use Your Personal Data
We process your data for multiple purposes, including:
- Providing Orders & Services: Fulfilling purchases, processing payments, arranging shipping, managing accounts, and handling returns.
- Customer Support: Responding to questions, resolving issues, and supporting your needs.
- Marketing & Promotions: Sending newsletters, promotional offers, and targeted advertising (where lawful).
- Security & Fraud Prevention: Detecting suspicious activity, safeguarding our platform, and preventing malicious activity.
- Business Analytics & Improvement: Monitoring website performance, analyzing user behavior, and optimizing our services.
4. Sharing and Disclosing Your Data
Your personal information may be shared with:
- Third-Party Service Providers: Companies that assist in payment processing, order fulfillment, hosting, analytics, customer support, and related services, all bound by confidentiality agreements.
- Legal Authorities: When required by law, or in response to legal inquiries, subpoenas, or legal processes.
- Business Transfers: In case of mergers, acquisitions, or sale of assets, your data may be transferred as part of the transaction.
- Affiliates: Within our corporate group to facilitate internal operations.
We do not sell your personal data to third parties. We only disclose your information for legitimate business needs and with appropriate safeguards.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access: Request a copy of the data we hold about you.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Ask us to delete your data.
- Restriction: Limit or object to certain processing activities.
- Data Portability: Request your data be transferred to a third party.
- Opt-Out: Withdraw consent for marketing communications at any time by clicking “unsubscribe” or contacting us.
To exercise these rights or for privacy inquiries, contact us at: www.promagneticus.com.
promagneticus@gmail.com
6. Data Security & Retention
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive for optimal security, we cannot guarantee absolute safety.
Your data will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the retention period expires, we securely delete or anonymize your personal data.
7. Children’s Data
Our services are not directed to children under 16,
and we do not knowingly collect or process personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at www.promagneticus.com ( promagneticus@gmail.com ) to request its deletion.
8. International Data Transfers
Your personal data may be transferred, stored, and processed outside your country of residence, including to countries such as the United States, which may not have the same data protection laws as your jurisdiction. When we do so, we rely on legally recognized transfer mechanisms, such as standard contractual clauses, to ensure your data remains protected in accordance with applicable laws.
9. Contact and Complaints
If you have any questions, concerns, or complaints regarding our data practices or your privacy rights, please contact us at:
We are committed to addressing your concerns promptly. Should you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority or relevant regulatory body.
10. Your Rights and How to Exercise Them
Depending on your jurisdiction, you are entitled to:
- Access Your Data: Request details of the personal data we hold about you.
- Rectify Data: Request correction of inaccurate or incomplete data.
- Delete Data: Request deletion of your data, subject to legal retention obligations.
- Restrict Processing: Ask us to limit how we process your data.
- Data Portability: Receive your data in a structured, machine-readable format and transfer it elsewhere.
- Withdraw Consent: Opt-out of marketing or withdraw consent for data processing.
To exercise any of these rights, contact us at www.promagneticus.com ( promagneticus@gmail.com )We will respond within the applicable legal timeframes. We will verify your identity before processing such requests.
11. Data Retention and Security
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, legal compliance, and resolving disputes. When we no longer need your data, we securely delete or anonymize it.
While we use industry-standard security measures to protect your data, no system is perfectly secure. You acknowledge and accept that transmission of data over the internet involves inherent risks, and we cannot guarantee complete security.
12. Limitations and Disclaimers
We do our best to protect your personal information, but we cannot guarantee absolute security. We disclaim liability for any loss or damages resulting from unauthorized access, interception, or misuse of your data beyond our control.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to incorporate changes in our practices, legal requirements, or business operations. We will post the revised policy on this page, with the new “Last Updated” date. Your continued use of our services after updates indicates your acceptance of the changes.
If you have questions or need assistance regarding this Privacy Policy, please contact us at:
www.promagneticus.com
promagneticus@gmail.com
Thank you for trusting Promagneticus with your privacy and data security.