Exchange Policy

We offer a 30-day exchange policy, which means you have 30 days from the date you receive your order to request an exchange for a different product.

Eligibility for Exchange

To be eligible for an exchange, the item must be in the same condition as when you received it — unused, unworn, with all tags attached, and in its original packaging. You will also need to provide proof of purchase or the receipt.

How to Initiate an Exchange

To start the exchange process, please contact us at www.promagneticus.com. promagneticus@gmail.com. Once your exchange request is approved, we will provide further instructions on how and where to send your items. Please note that shipping costs for returning the item(s) are the responsibility of the customer. Items sent to us without prior approval or request may not be accepted.

Damages and Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately at www.promagneticus.com , promagneticus@gmail.com so we can assess the issue and provide a suitable solution.

Product Exchanges

The fastest way to ensure you receive the product you want is to return the current item and place a new order for the desired product. Once we receive and approve your returned item, we will process the exchange.

Customer Service

If you have any questions regarding your exchange or need assistance, please contact us anytime at www.promagneticus.com. promagneticus@gmail.com